Privacy Policy
At SS Realty, your privacy is fundamental to everything we do. This policy explains how we collect, use, and safeguard your personal information.
Last updated: May 30, 2025
This Privacy Policy applies to SS Realty, operating at Plot No-2, Dalmia Farm, Jonapur, Delhi — 110047. By accessing our website, using our services, or making a property inquiry, you agree to the terms of this policy. If you do not agree, please discontinue using our services.
We are committed to handling your data with transparency and in compliance with applicable Indian data protection regulations, including the Information Technology Act, 2000 and its amendments.
Information We Collect
Personal Information
When you inquire about a property, register on our website, or contact us, we may collect: your full name, phone number, email address, current address, and any property preferences or budget details you voluntarily share.
Property Search Data
We collect information about the properties you view, save, or inquire about — including location preferences, property type, budget range, and preferred possession timelines — to help us serve you better.
Technical & Usage Data
We automatically collect browser type, IP address, device information, pages visited, time spent, and referring URLs. This helps us improve website performance and user experience.
Cookies & Tracking
We use cookies and similar technologies to remember your preferences, analyse site traffic, and personalise your experience. You may disable cookies in your browser settings, though some features may not function properly.
How We Use Your Information
Property Consultation
Your contact and preference data is used by our agents to match you with suitable properties, schedule site visits, and provide personalised real estate guidance.
Communication
We use your contact details to send property alerts, market updates, new project launches, and transactional notifications related to your inquiries. You can opt out of promotional communications at any time.
Legal & Regulatory Compliance
We may retain certain information as required under RERA (Real Estate Regulatory Authority), Income Tax Act, and other applicable Indian laws governing real estate transactions.
Service Improvement
Aggregated, anonymised data is used to analyse trends, improve our digital platform, and enhance the quality of our real estate advisory services.
Data Security & Protection
Security Measures
We implement industry-standard security measures including SSL encryption, secure servers, and restricted access controls to protect your personal information from unauthorised access, disclosure, or loss.
Data Retention
We retain your data only as long as necessary to fulfil the purpose it was collected for, or as required by law. Client transaction records may be retained for up to 7 years as per statutory requirements.
Third-Party Sharing
We do not sell, rent, or trade your personal information. We may share data with trusted partners (e.g., property developers, legal advisors, financial institutions) only when necessary to complete a transaction you have initiated, and only with your knowledge.
Your Rights & Choices
Access & Correction
You have the right to access the personal data we hold about you and to request corrections if it is inaccurate or incomplete. Contact us at info@ssrealty.org to make such a request.
Data Deletion
You may request deletion of your personal data at any time, subject to legal retention requirements. We will process deletion requests within 30 days of receiving a written request.
Opt-Out of Marketing
You can unsubscribe from promotional emails using the unsubscribe link in any email, or by contacting us directly. Note that transactional communications related to active inquiries or transactions cannot be opted out of.
Cookie Preferences
You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Please refer to your browser's help documentation for guidance.
Third-Party Services & Links
Our website may contain links to third-party websites, property portals (such as 99acres, MagicBricks, Housing.com), or integrated tools (such as Google Maps). We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies independently.
We may use Google Analytics, Meta Pixel, and similar analytics services to understand website usage. These services have their own data collection practices governed by their respective privacy policies.
RERA & Regulatory Compliance
SS Realty operates as a real estate brokerage and advisory firm. We assist clients in evaluating properties for purchase. Clients are strongly advised to independently verify any property approvals, including RERA registration where applicable, on the respective state RERA portals before making any purchase decision. Information shared during property inquiries may be shared with property owners or developers as part of the transaction process.
We may be legally required to disclose your information if mandated by a court order, government authority, or in response to a lawful legal process under Indian law.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will notify you of significant changes by posting a notice on our website or by email. Your continued use of our services after the update constitutes your acceptance of the revised policy.
Privacy Questions?
If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data we hold about you, please contact our Privacy Officer: